Customer Service Officer (Night Shift) 569
| Job Type | Part Time |
|---|---|
| Job Function | Customer Service |
| Position Level | Fresh/Entry Level |
| Year of Experience | < 2 years |
| Qualification | Bachelor's Degree |
| Preferred Gender | Any Gender |
| Age | 18 - 50 year old |
| Working Day | 6-day work/week |
| Working Hour | Office Hour |
| Location | Phnom Penh |
| Contract Duration | |
| Posted Date | 01 May 2024 |
- Customer Service Officer (Night Shift) ,
- English,
• Receptionist (Greet and welcome customer).
• Handle customer Incoming and outgoing call.
• Assist customer to elevator and any other queries related to unit and space.
• Support in room and office inquiry (call, walk-in & email)
• Handle customer complain and relay to corresponding staff to remedy the complain
• Issue invoice and collecting payment (Cashier)
• Control and monitor office supplies, cleaning and laundry stock
• Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary)
• Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement
• Update staff attendance, work leave, missing scan & Overtime attendance (day/night)
• Clerical tasks (filing, encoding, updating staff and customer data base)
• Any other assigned tasks by Manager
• Handle customer Incoming and outgoing call.
• Assist customer to elevator and any other queries related to unit and space.
• Support in room and office inquiry (call, walk-in & email)
• Handle customer complain and relay to corresponding staff to remedy the complain
• Issue invoice and collecting payment (Cashier)
• Control and monitor office supplies, cleaning and laundry stock
• Handle staff inquiry related to room, cleaning and laundry materials, maintenance expense and employee request (roster, lunch fee, salary)
• Handle Petty cash, stock replenishment, Tenants request and request expense for reimbursement
• Update staff attendance, work leave, missing scan & Overtime attendance (day/night)
• Clerical tasks (filing, encoding, updating staff and customer data base)
• Any other assigned tasks by Manager
• Diploma/University Degree in Business Administration, Marketing/Sales, Customer Service
• 2 years of experience in Customer Service or related field
• Computer literacy (Ms Word, Excel and Internet-Email or other software is a plus).
• Good written and spoken in English, or other languages is a plus
• Be flexible to handle customers’ complaint
• Be able to give adequate information and support to ensure customers’ satisfaction
• 2 years of experience in Customer Service or related field
• Computer literacy (Ms Word, Excel and Internet-Email or other software is a plus).
• Good written and spoken in English, or other languages is a plus
• Be flexible to handle customers’ complaint
• Be able to give adequate information and support to ensure customers’ satisfaction
| Company Name | AnAnA Computer |
|---|---|
| Industry | Information Technology |
| Location | AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh,Phnom Penh |
| Contact Person | |
| Contact Number | 081 831 516 / 061 226 648 |
| Contact Email | career@mekongnet.com.kh |
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